Servicebetingelser

TERMS OF SERVICE

Effective date: April 25, 2018
Nordhavn Coffee (owned by Coffee Supply) (“us”, “we”, or “our”) operates the https://nordhavncoffee.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://nordhavncoffee.com

GENERAL CONDITIONS OF SALE

These Terms and Conditions are valid only for good and services sold through the Nordhavn Coffee Roasters ApS (hereafter defined as “NCR”) webshop (ncrcoffee.com). They may be changed or updated at any time by the site which will give a notice to the customers through the relevant channels.

PRICES EXPOSED

All prices of the products displayed and indicated on the website, which presents an offer to the public, means VAT included, and are expressed in Danish crowns (DKK). Transportation costs are excluded and they will be displayed at the checkout before completing the order. In case of increase or decrease in the price or incorrect publication on the website, NCR will inform the customer on the status.

PRODUCT DOCUMENTATION

You can find product documentation and descriptions for each product here on the website (ncrcoffee.com).
All coffee is sold as whole-bean. Some varieties can also be purchased as green, the roasted coffee is packed in a protective atmosphere.

RISK

The risk of the goods passes to you as a buyer from the item delivered to PostDanmark.

TERMS AND CONDITIONS FOR SUBSCRIPTIONS

The monthly subscriptions are shipped by regular mail (PostNord) within the first week of every month and are available in Denmark only.

Payments will occur via automatic withdrawal from the subscriber’s credit card on the 1st day of every month unless the subscriber decides to cancel the subscription [read the cancellation paragraph]. If, for example, the customer subscribes during the last week of January he will then receive the first delivery during the first week of February.
You will be placed on the subscription list if your payment has been processed.
Once your payment go through, you will receive a confirmation via email. If you do not receive it please email us at info@ncrcoffee.com
It is your responsibility as customer that all emails, billing and shipping addresses are correct. It is also your responsibility to ensure all payments are made by the due date.
If you change credit card, it is your own responsibility to update your card details contacting NCR at info@ncrcoffee.com.

INDIVIDUAL INFORMATION

When you visit ncrcoffee.com, you may find that you need to provide information such as name, address, e-mail address, or phone numbers when registering for one or more services, as well as ordering items. We will never sell or otherwise disclose this information without your express permission. Your information is safe with us. Unless otherwise specified, this information is not encrypted. However, all data is protected by a firewall. By payment by debit card, this information is sent directly to our payment service provider. (NCR) does not have access to your card information. It may happen that we register your behavior on our pages to ensure you the best possible experience. As a visitor, we may not retrieve identifiable information such as age, gender, mailing address. Among other things, we do this to find out which of our products are the most popular. If you have questions, please write to info@ncrcoffee.com.